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What to include
Share the cargo description, declared value and currency, route, packing method, and ready date. Keep invoices and photos of the cargo and packaging.
Ask about cargo insurance before shipping
Tell Post Express what you are shipping and the value you want to protect. Ask whether a coverage option is available for your cargo and route, and request the written terms before booking.
What to confirm
Ask about the insured value, deductible, exclusions, when coverage begins and ends, and who handles claims. Review the written terms for your shipment.
If cargo arrives damaged
Photograph the cargo and packaging, keep delivery paperwork and packing materials, and contact support promptly. Check the reporting deadline in your shipment documents.